On-Site Field Service

Expert troubleshooting and repair at your location. We serve industrial facilities across Minnesota with factory-trained technical support.

Industrial Solutions, On Location

Ideal Service technicians have received factory training through several manufacturers and have hands-on experience with many more. We strive to be a solution to all of your drive problems, attempting to make the repair process as efficient as possible to save you money and minimize downtime.

How It Works

01

Contact Us

Contact us via phone or email and provide a brief explanation of the current equipment failure or performance problem.

02

Assess Issue

We will determine the best course of action. In some cases, we can help solve common configuration issues over the phone at no charge.

03

Dispatch

If the problem requires physical inspection, we will dispatch one of our experienced field service technicians to your site.

Service Rates

Professional support with transparent, straightforward billing.

Technical Labor

$160 /hr

Standard Business Hours

Roundtrip Travel

$140 /hr

Minnesota Statewide

Important Billing Information

  • Standard billing is considered 7:00 AM to 5:00 PM, Monday through Friday.
  • Non-Standard billing (after-hours, weekends, and holidays) is charged at time and a half.
  • Pricing is subject to change. Please contact us for the most current rates.

Schedule a Technician

There is no charge for contacting us to see if we can help you. We can often provide troubleshooting guidance over the phone.