Drive Exchange Program
Minimize downtime by swapping your failed unit for a ready-to-go replacement. We ship first, so you can restore service immediately.
Minimize downtime by swapping your failed unit for a ready-to-go replacement. We ship first, so you can restore service immediately.
In order to minimize equipment downtime, Ideal Service offers a specialized servo/spindle drive exchange program. While we continue to offer our standard repair service, the Exchange Program is designed for facilities that need to restore equipment to service **now**.
Standard repair typically takes 5-10 business days after approval. With our exchange program, your replacement unit can be on its way the same day.
Once we verify availability, we ship you a replacement unit immediately to get your operations back up and running.
You use the same shipping material to send us your failed drive. This ensures the unit is protected during transit.
We must receive your core unit within 10 business days of Ideal Service's shipped date to complete the exchange.
Call us with your model number to see if we have a compatible unit ready for exchange.